Most of the wine list was incredibly expensive, a bit too much for the standard of food and service. Obviously the view is the key, but the food was extremely good too. Good menu and staff, with more selfies taken than you could shake a stick at. Very amusing. Service excellent food very good seating excellent we ate at a window seat and the setting was wonderful with the view.
The Shard Aqua restaurant is lovely. The service was great, the food sublime. The views amazing. Would recommend to everyone. Overview Reviews Location. Offer menu Book. Recommended for afternoon tea al fresco 90 breakfast business child friendly dinner entertainment large parties lunch luxury private dining romantic trendy value views Take advantage of this experience. The teas danced on my tongue.
The service was next to none. Go for IT! The only other high tea that can compare is at the Burj Al Arab in Dubai. Utterly disappointed.
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The good: Amazing view Took food allergies seriously The bad: Took 35 min before cold tea arrived The ugly: Another 10 min and we finally got hot tea and water. But seriously 45 min to get drinks Service extremely slow After 1,5 hour 45 min of which we waited to get service and even water hostess came and told us that our time in the reservation would soon be up and asked us to get ready to leave. Our scones had only just arrived 10 min prior and we are told to leave! This is overpriced pretentious and rude. Service - Initially when we got there it wasn't busy, we got our dry ice palette cleanser, that was, as always amazing, got our pots of tea within a short time, but 1 pot was tepid, which happened to be for the Mother In Law.
We got another pot, much better. The waiter kept checking on us which was nice. Until after the scones arrived. After that we had to get their attention twice to get another pot of tea, which our waiter forgot. Pricing - We went for an afternoon tea, I treated my sisters and Mother In law. This was my 2nd visit but their first time. I was a little disappointed when the bill arrived, they charged for water which they offered to us, we didn't request it. They also add the VAT at the end of the bill. When I made the booking online, it didn't mention anything about additional charges.
Afternoon tea at the shard - TING Restaurant & Lounge
I thought i was only paying the advertised price!! Not everyone can afford the addtional charges, luckily I was able to transfer money from one account to another. It can be embarrassing for someone who wasn't able to do this. It can ruin the whole day. Overall, it was an ok afternoon. But could be better for the price we paid. Well looked after for vegetarian afternoon tea. Beautiful sights, outstanding service. Positives: The beautiful view of the city makes this places special and worth it. It is family friendly as I went for an afternoon tea with my mom and 3 months old baby; there was enough room for the stroller and baby changer were available.
Interesting selection of Tea's and tasty food Negative: no caffeine tea option!!
Instead, they had offered me orange juice or water. The service was ok at the begging, however, after the first tea and food tray were derved, we had to wait and even chase a few waiters to other more tea. Additionally, they forgot to serve the scones, so we had to remind them as well. The service was the worst ever at shangrila.
A male a ever was always in rush and pushed his opinion regardless of food restriction we clearly mentioned. Will never come back. The view and experience are specular. The service was excellent no rushing us through. Enjoyable time by all.
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Had been here several times, really nice view and good service. Highly recommended! Definitely will come again. So disappointed. This time we 2 of us were seated on the low chairs in the window. I had asked for a window seat, but these were a little too relaxed for an occasion visit. To support this point the large table at the side of us was occupied by 2 families who looked like they were checking out and waiting to leave.
All members of the party were lounging and one was pretty much lying down, all of them on their phone the whole time. This was a treat for us, it felt like we were in a hotel lobby. The additional round of sandwiches took just as long, by which time we had eaten all of the cakes and the tea was cold stewed. We asked for hot water but everything took too long. My daughter actually commented that perhaps he had forgotten, but it arrived eventually.
I had given high praise and also recommended to a number of friends for an afternoon treat. We were left a bit flat after the whole experience, just disappointed. Afternoon tea should not take two and a half hours. I am coming back in a few weeks with my husband who also wanted to visit after my previous recommendations but perhaps we will look for something else instead.
Took my cousin who was visiting from Australia, we were given a window seat, fantastic views, staff were fabulous and friendly, very helpful. Afternoon Tea was fantastic, lovely choice of sandwiches, beautiful pastries and warm scones, all of which were repeatedly replenished. We were both very impressed with our experience at Ting. Lovely efficient and friendly staff who were very attentive. The food was very good although not particularly inventive -perhaps my expectation was a little high having had a few afternoon teas back in Yorkshire.
My recommendation would be if you cannot eat all the delicious food ask them to pack the cakes with care as our delightful box was a mess of cake and scone once we arrived back at our hotel which was a little disappointing. Views are amazing but service was not great - had to ask repeatedly for top ups , service slow as staff did not communicate well with each other.
Have had tea at Fortnums and other high end restaurants in London and all were better in terms of service and attention. A couple of our group were quite aggrieved at the service charge considering the relatively poor service. The staff have little understanding of dietary differences. This is in very small print and could easily be missed. The items on the menu are not clearly labelled vegan or vegetarian. I told the first person who served us head waiter?
When the food arrived, it was the non vegetarian cakes. He then said he would bring alternatives. Later when the scones arrived he proudly stated they were vegan.
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He was somewhat confused to say the least. Overall, the service was very slow. We asked for cappuccinos 3 times before we got them. We were served tea without milk at the side. Had to ask for it twice by which time the tea was cold. The best bits of the whole experience were my son keeping me smiling and the view. The one thing that let the experience down was the fact that despite e mailing ahead and explaining it was a 50th birthday treat, we were sat away from the window in the middle of the restaurant away from the views. I got the impression that all the Chinese and foreign tourists had been given the best views whilst the rest of us were sat away from the view.
Being as this was the only reason we chose the shard over the Ritz I felt it was a bit poor. The food was excellent and the service. However, we were asked if we wanted water and expected tap water like in most other UK restaurants. The setting and view were spectacular, and the table was comfortable with a great view. The waitstaff were attentive and professional, as well as thoughtful. The food was well prepared and just what you imagine as a a proper afternoon tea. Pace yourself: takeaways, we were delicately informed, are not available at The Savoy.
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Daily, sittings 2. Vegetarian available. Notice on booking required. Daily, 3pm-4pm Sat, 1pm-4pm. Gluten-free menu available. Daily, noon-6pm last sitting at 4pm. Daily, Mon-Thu 2. Daily, noon Allergy-specific menus available on request. Sat, 2pm Daily, sittings Mon-Fri 2pm-6pm, Sat noon-7pm, Sun noon-6pm. Get us in your inbox Sign up to our newsletter for the latest and greatest from your city and beyond.
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Afternoon Tea at Ting, Shangri-La At The Shard - London, | OpenTable